• We require a 50% down NON REFUNDABLE DEPOSIT to hold your reservation.
• If you need to add or subtract equipment, please give us a call within 48 hours of your scheduled river or camping trip to let us know of the changes in your reservation.  This will give us the opportunity to check our equipment inventory to make sure we have the extra equipment which you might desire...we would hate to not have what you need upon your arrival.  If you need to subtract equipment you will still be responsible for at least 50% of your total original reservation.  (i.e.  You reserve 10 tubes.  Make a deposit of $60.00.  You need to subtract 5 tubes...we are even.  If you wish to subtract 6 tubes we will have to charge you for this additional tube, although it is not needed, because we could have rented it out to someone else who wished to spend a lovely day on the river.  This can be avoided with a simple courtesy phone call or email!)
• If for some reason, you have reserved equipment, and just do not show up to use it...your reservation deposit WILL NOT BE REFUNDED TO YOU...nor will a gift certificate be issued.  Fair is fair!
• We ACCEPT VISA, MASTERCARD, & AMERICAN EXPRESS.
• Money Orders Are Fine as well as Travelers Checks.
• SORRY NO PERSONAL CHECKS!!! (Been taken advantage of too many times!!!)

• 3 (Three) Beer Per Person Limit.
• NO "Hard Liquor."
• NO glass containers.
• NO kegs.

*We reserve the right to REFUSE SERVICE to ANYONE!!!

*Please respect the requests and privacy of the landowners along the river.  STAY OFF THEIR PROPERTY.  DO NOT VERBALLY or PHYSICALLY ABUSE THEM OR THEIR GUESTS.

*ABSOLUTELY NO OPEN CONTAINERS are allowed on any company vehicles.  THIS SHALL BE STRICTLY ENFORCED.

*Our DRIVERS have been instructed to NOT TRANSPORT YOU BACK TO THE CANOE LIVERY FROM THE RIVER if you are under the influence of alcohol and are being ABUSIVE to anyone.  (This is other customers, landowners, our RIVER RATS, drivers, law enforcement, etc.)

*Our DRIVERS have LEGAL AUTHORITY to PUT YOU OFF THE VEHICLE if you are ABUSIVE TO ANYONE or become disorderly,  on the vehicle.  (It might be a very LONG WALK BACK TO YOUR CAR IF THIS HAPPENS.)

*YOU WILL BE REPORTED TO THE NEWAYGO COUNTY LAW OFFICIALS IF YOU PRESENT A PROBLEM WHICH CAN NOT BE SOLVED IN AN ADULT, CIVILIZED MANNER, TO ANY OF THE PATRONS OR EMPLOYEES OF CROTON DAM FLOAT TRIPS, INC.  (The River is Patrolled by DNR as well as the Newaygo Co., Marine Patrol and both have the authority to remove you from the river due to intoxication or disorderly conduct.)

DO NOT RUIN A WONDERFUL DAY FOR YOURSELF OR ANYONE ELSE!!!!

MISCELLANEOUS POLICIES

l.  NO CHILD under the AGE of 4 (four) is allowed on the river.  (Due to changes in liability policies we can not legally transport young children in our vehicles due to State of Michigan Child Seat Laws.  Your child would not be insured if something unmentionable were to happen either on the river or in one of our company vehicles on a complementary ride.)  If we get to a landing to pick you up and find out you have children under the age of 4 (four) with you, we are sorry we can not transport your entire party back to the parking lot.  We will however, transport a DRIVER back so that the DRIVER can drive back to the landing to get the children and remaining party waiting at the landing.)

2.  Our LAST TUBE TRIP departs DAILY at 2:30 sharp.

3.  Our LAST CANOE TRIP to Henning Park departs at 2:30 daily.

4.  Our LAST CANOE TRIP  to Thornapple Public Access (High Rollaway) departs at 4:30.

5.  Our LAST RAFT TRIP departs at 3:00pm.

6.  There is a $6.00 charge for each piece of equipment rented for each 1/2 hour a customer is late from their scheduled pick up time. 

7.  There is a $6.00 charge for each piece of equipment rented if you do not exit the river at your scheduled pick up point.

8.  Our last scheduled pick up time is 7:30.

OUR RIVER TURTLE POLICY

We have become involved with a project instituted by THE NATURE CONSERVANCY to assist in PROTECTING TURTLES on the Rivers in the State of Michigan.

Please DO NOT TOUCH the TURTLES which you will see either in the MUSKEGON RIVER or ON A LOG OR ROCK ABOVE THE RIVER or ON THE BANKS OF THE MUSKEGON RIVER.

Turtles are becoming endangered along the Rivers in North America.  If we  nature loving individuals wish to see TURTLES in a few years something has to be done soon in order to protect them.  Each time a turtle is removed from the river it eliminates one part of a breeding pair which produce hundreds of eggs in its lifetime.  If everyone removed just one small cute little turtle from the river there would soon be none!  We would like to think that OUR GRANDCHILDREN and their GRANDCHILDREN could still experience the thrill of spotting a turtle sunning itself on a warm afternoon.  If we continue to abuse our natural resources soon this will not be possible, and WHAT A WASTE IT WOULD BE.  (According to Lindsey A. Rup, daughter of Owner Sue A. Hosbach, a Biology Major, some varieties of Turtles do not even reach breeding maturity until they are like 8 years old.  If we continue to remove the baby turtles, soon there will only be old turtles in the river who's breeding cycle has aged to the point that the turtles are unable to mate.  A Wood Tortoise does not reach breeding maturity until the age of 15 and due to encroachment from humans on their ecosystem, their average life expenctancy is less than 15 years!  This turtle is one of the most intelligent of all turtles, has been compaired to apes, and has been studied by biologists to measure the stress that humans experience when their natural environment is reduced to overpopulation.)

SO...PLEASE LEAVE TURTLES AND OTHER CREATURES WHERE YOU FIND THEM ----IN THEIR NATURAL HABITAT.